Last Updated: May 5, 2025
Welcome to Ecoxai. This Privacy Policy applies to the Ecoxai mobile software application ("Ecoxai APP") and the official Ecoxai website ("Ecoxai Web"), (collectively, the “Services”), and any other website or platform that links to this Privacy Policy. This Privacy Policy also explains how we collect, use, share, and otherwise process the personal information of users and other individuals in connection with our Services.
The Services are provided and controlled by Yitaxiang Technology Co., Ltd. with its registered address at Room 209, Building 2, No. 1 Cangxing Road, Cangqian Sub-district, Yuhang District, Hangzhou City, Zhejiang Province.
We may collect the following information about you:
Account Information. You give us information when you register on the Services, such as your date of birth, your email address and the corresponding password you set for your Ecoxai account, your phone number, your accounts on other social network services (where applicable), and other information you choose to disclose in your user profile, such as gender.
User Content. We may collect the content you create, upload, generate, or access through the Services, including the photographs, images, audio recordings, and videos you upload, video templates you generate or view, comments you make, and other actions you take on the Services, such as liking content, including associated metadata (such as when, where, and by whom the content was created) (“User Content”). When you create User Content, we may upload or import it to the Services before you save or post the User Content (also known as pre-uploading). You are not required to create an account when using our Services, but some of the functionality will be limited if you do not create an account. Additionally, we collect Information, including text, images, and videos, found in your device’s clipboard, with your permission. For example, if you choose to initiate information sharing with a third-party platform, or choose to paste content from the clipboard onto the Services, we access this information stored in your clipboard in order to fulfill your request. We may also collect information about you where you choose to use the Services without creating an account, as otherwise described in this Privacy Policy.
Your Email Contacts. Where available, if you are a registered user on our website and you choose to sign-up or log-in to the Services using Google and expressly agree to synchronize your Google contacts, we will collect the Gmail addresses of your contacts.
Information When You Contact Us. When you contact us, we collect the information you send us, such as proof of identity or age, feedback or inquiries about your use of the Services or information.
Purchase Information. If you use features that involve payment, including rewards programs, or the Ecoxai Cloud Space Service, we and/or our service providers or business partners, such as payment providers, may collect information about the purchase or payment transaction, such as payment card information, billing, delivery, and contact information, and what you purchased, where required for the purpose of payment.
Other Information. We may also collect your feedback about the Services if you choose to provide it, such as information you share through surveys or your participation in challenges, research, promotions, marketing campaigns, events, or contests such as your gender, age, likeness, and preferences.
Technical Information.We automatically collect certain information from you when you use the Services. Such information includes your IP address, unique device identifiers, advertising identifiers, network type and connections, mobile or device model, device manufacturer, country calling codes, application version number, app and file names and types, operating system, device resolution, system language and region, and battery information. Where you log-in from multiple devices, we will be able to use your profile information to identify your activity across devices.
Location Information. We collect information about your approximate location, including information based on your SIM card region and IP address. We may use such information, for example, to provide you with personalized content.
Usage Information. We collect information about how you engage with the Services, including information about the content you view, the duration and frequency of your use.
Image and Audio Information. We may collect information about the videos, images and audio that are a part of your User Content, such as identifying the objects and scenery that appear, the existence and location within an image or video of face and body features and attributes, the nature of the audio, and the text of the words spoken in your User Content. Once an effect that uses face or body information has been applied to your content, that information is deleted and not retained. We do not use any face or body information to identify you or other people in your content, and we do not share such information with third parties.
Cookies. Depending on the jurisdiction from which you access the Services, we and our service providers and business partners use cookies to collect data and recognize you and your device(s) on the Services and elsewhere across your different devices. We use cookies and similar tracking technologies to operate and provide the Services. For example, we use cookies to remember your language preferences, to measure website traffic and functionality, and for security purposes. We may also use these technologies for marketing purposes. We will obtain your consent to our use of cookies where required by law. You have the option to change your browser’s cookie settings, usually through your browser's "options" or "preferences" menu. However, please note that if you choose to refuse, disable, or delete cookies, some of the functionality of the Services may no longer be available to you.
We may receive the information described in this Privacy Policy from other sources, such as:
Third-Party Services. Where available, and if you choose to sign-up or log-in to the Services using a third-party service such as Apple, Facebook, Google, or TikTok, such services provide us with information such as your profile information, including your username, email, and profile picture. Depending on the service provided, these third party services may also share your contact list, and information about your use of that service.
Others. We may receive information about you from others, for example, where you are included or mentioned in User Content, in a complaint, appeal, request or feedback submitted by a user or third party, or if your contact information is provided to us by a user.
We will use your information in order to:
We may also use your information for any other purposes disclosed to you at the time we collect your information, with your consent, or as otherwise permitted by applicable law.
This section sets out how we may share your information, including Information You Provide, Automatically Collected Information, and Information From Other Sources, with third parties.
We may share the categories of personal information listed above with our service providers and business partners in order to provide you with the Services for the purposes as set out in this Policy. They provide services such as cloud hosting, content delivery, customer and technical support, content moderation, marketing, analytics, and online payment. For example, we may share your personal information with: suppliers, subcontractors, and other business partners who help us run the Services and otherwise help provide its functionality (such as to send notifications to you).
If you choose to sign up or log in to use the Services with your other social network account details or other third-party service account details or choose to link your Services account with other social network accounts, these third-party services may be able to collect information about you, including information about your activity on the Services, and they may notify your connections on the third-party services about your use of the Services, in accordance with their privacy policies.
If you choose to allow a third-party service to access your account, we will share certain information about you with the third-party service, such as your app ID, access token, and the referring URL. Depending on the permissions you grant, the third-party service may be able to obtain your account information and other information you choose to provide. Where you opt to share User Content you created or uploaded on the Services to other social media Services, your User Content, username and accompanying text (if any) will be shared on such Services.
To show you ads we may share information (information collected through your use of our Services (such as mobile identifiers and your device’s IP address, and related information about your inferred location and use of the Services)) with advertising partners. These partners help us deliver relevant advertising across our Services.
Depending on the jurisdiction from which you access our Services, we may show you ads based on your activity across other websites, apps and services. This information may be collected through cookies or similar tracking technologies to show you more relevant ads. You can use the advertising controls provided to you in your settings to opt out.
We may share information collected through the use of our Services and information about how those ads performed (such as views, engagement, and clicks) with measurement and advertising partners to help measure the effectiveness of advertising campaigns. We may also share aggregate reports about the performance of ad campaigns with advertisers.
We may share the types of information we collect with law enforcement agencies, public authorities, or other entities if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:
We may also disclose your information to third parties:
in the event that we sell any business or assets, in which case we may disclose your information to the prospective buyer of such business or assets; or
if we sell, buy, merge with, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, your user information may be among the transferred assets.
We may share information with third parties with your consent or at your direction.
The personal information we collect from you may be stored on a server located outside of the country where you live. We store the information we collect in secure servers located in the United States. Where we transfer any personal information out of the country where you live, including for one or more of the purposes as set out in this Policy, we will do so in accordance with the requirements of applicable data protection laws. Entities with whom we may share your data as described herein may be located outside of your country of residence.
On some versions of the Services, you can access, view, and edit most of your profile information by signing into your account, and you may also be able to control how you use the Services by visiting your in-app settings, including to decide whether you see certain types of advertising on the Services or to manage third-party services that are linked to your account. When the in-app setting is not available in your country, you may decide whether you see certain types of advertising on the Services by contacting us using the methods listed in the “Contact Us” section below, or using any other contact information applicable to your country. If you choose to login, sign up, or link to a third-party service, such as Apple, Facebook, Google, TikTok, or YouTube, you may be able to manage the type of data shared with Ecoxai through that service’s settings.
You may also be able to manage third-party advertising preferences for some of the third parties we work with to serve advertising. Further, your device may have controls that determine what information we collect. For example, you can control whether we can collect your mobile advertising identifier for advertising through settings on your Apple and Android devices. You can also opt out of marketing or advertising emails by using the “unsubscribe” link or mechanism noted in marketing or advertising emails.
If you have any questions on how to use your in-app settings or want to know about any rights with regard to your personal data you may have in the country where you live, please contact us using the methods listed in the “Contact Us” section below and we will respond as required under applicable laws.
We take steps to ensure that your information is treated securely and in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your information transmitted via the Services.
We maintain appropriate technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, theft, disclosure, modification, or loss. We maintain these technical and organizational measures and will amend them from time to time to improve the overall security of our systems.
We will, from time to time, include links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.
We take steps to ensure that your information is retained for as long as it is necessary to provide you with the Services and for the other purposes set out in this Privacy Policy. If you choose to use the Ecoxai Cloud Space Service, we will delete the content or information you have actively uploaded and stored in the Ecoxai Cloud Space Service at your request and as otherwise permitted by law or regulation. We retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Platform, and enhancing its safety, security and stability), to protect the rights of others, and for the exercise or defense of legal claims.
Ecoxai is not directed at minors under the age of 13. The minimum age to use the Services may differ depending on the country or region you are in. If you believe that we have collected personal information from a minor under the minimum age, please contact us using the contact information found in the “Contact Us” section below.
We may amend or update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you of any material changes to this policy by updating the “Last Updated” date at the top of the new Privacy Policy, posting the new Privacy Policy, or providing other notice required by applicable law. We recommend that you review this policy regularly to stay informed of our privacy practices.
Questions, comments and requests regarding this Policy are welcomed and should be addressed to:
Ecoxai, Room 209, Building 2, No. 1 Cangxing Road, Cangqian Sub-district, Yuhang District, Hangzhou City, Zhejiang
Province.